Privacy Policy

Who we are

Prava Leak Detection & Service Locating (ABN 30 698 680 483) provides leak detection and underground service locating across Melbourne's north west. In this policy, "we", "us" and "our" mean Prava Leak Detection & Service Locating.

What we collect

When you send an enquiry through our website forms, we collect the details you type in:

• your name, phone number and email address
• your suburb or the service you are interested in (where the form asks for it)
• the message you write about the issue

If you call or email us, we keep the details you give us so we can quote and carry out the work. We do not ask for payment details through this website.

How we use it

We use your details to reply to your enquiry, provide a quote, arrange and carry out the service, and keep records of our work. We do not sell your personal information, and we do not use it for unrelated marketing.

Who we share it with

Enquiries from our forms are delivered to us by email through a third-party email delivery service. Our website host and email providers handle this information only to run the service for us. We may also disclose information where the law requires it.

Cookies and analytics

This website does not use advertising cookies. If we add website analytics in the future, we will update this policy.

Keeping your information safe

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. We keep enquiry details only as long as we need them for the purposes above or to meet our legal obligations.

Your rights

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below. If you are not happy with how we handle your information, you can also contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact us

Email pravaleakdetection@gmail.com or call 0438 011 784.